Trend Micro - Securing Your Journey to the Cloud Business
Support
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Receiving low hard disk space notification when enough space is available in InterScan Messaging Security Virtual Appliance (IMSVA)

    • Updated:
    • 24 Nov 2016
    • Product/Version:
    • InterScan Messaging Security Virtual Appliance 8.2
    • InterScan Messaging Security Virtual Appliance 8.5
    • InterScan Messaging Security Virtual Appliance 9.0
    • Platform:
    • N/A N/A
Summary

A notification of low free disk space appears from IMSVA even though the available space is still within the threshold.

Details
Public

One possible cause of the issue is database maintenance. The script just checks for available space on these particular directories:

  • /var (imss data directory)
  • /var/spool (email information)

To resolve the issue, reduce the value of the Data partition free space on any host is less than notification setting.

  1. On the IMSVA console, go to Administration > Notification > Events tab.
  2. Change the value of Data partition free space on any host is less than to "7168" (7GB). You can also reduce it further to 5GB.
  3. Save the changes and observe the outcome.

If the issue persists, contact Trend Micro Technical Support for additional troubleshooting.

Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
1060560
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles