Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Unable to install Worry-Free Business Security (WFBS) on Windows Small Business Server (SBS) 2011

    • Updated:
    • 22 Apr 2013
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 7.0
    • Worry-Free Business Security Standard/Advanced 8.0
    • Platform:
    • Windows 2011 Small Business Server Standard
Summary
Error message "The product cannot be installed because a windows update installation failed" appears when installing Worry-Free Business Security 7 (WFBS) on Windows SBS 2011.
Details
Public
In Windows SBS 2011, the domain administrator doesn't have permission on IIS registry keys. You need to use the local administrator account to perform the installation.
Premium
Internal
Rating:
Category:
Install
Solution Id:
1060682
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.