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Upgrading Apache to version 2.0.64 in OfficeScan (OSCE) 10.6

    • Updated:
    • 24 Aug 2015
    • Product/Version:
    • OfficeScan 10.6
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Standard
Summary

Learn how you can upgrade Apache to version 2.0.64.

This applies to OfficeScan server with Apache that serves as its web server.

Details
Public

We recommend that you prevent from upgrading the Apache Web Server that comes with the OfficeScan (OSCE) installation package. But if it is necessary (e.g. vulnerability issues that require Apache upgrade), do the following:

 
Before upgrading Apache to the latest version, create a system backup or image snapshot (if on a VM environment).
  1. Uninstall the old Apache

     
    Do not delete the Apache2 folder on %systemroot%\Program files\Trend Micro\Officescan\pccsrv.
    1. Log in to the Officescan Server machine.
    2. Uninstall Apache using Control Panel:
      • For Windows Server 2008, go to Control Panel > Programs and Features
      • For Windows Server 2003, go to Control Panel > Add/Remove Programs
    3. Find the Apache application and uninstall.
    4. Restart the server.
  2. Install the latest version of Apache 2.0.64.
    1. Download the installer.
    2. When prompted to select a location to save the file, browse to %systemroot%\Program files\Trend Micro\Officescan\pccsrv.
    3. Click Save and wait for the download to complete.
    4. Run the installer.

      It should overwrite the apache2 folder.

  3. Verify that the upgrade is successful by:
    1. Open the web console and try to login.

      If you encounter the following issues, recreate the OfficeScan Local Web Classification Server (LWCS) or Smart Scan Server Integrated (SSS):

      • You cannot log in to the web console.
      • Web console shows a blank page.
      • Some web console pages cannot be viewed resulting to HTTP error.
      • You cannot send updates to clients.
      If the issue still persists after recreating the OfficeScan website, uninstall and reinstall Apache.
       
      If this still does not work, contact Trend Micro Technical Support for help.
    2. Do a manual update of the OfficeScan client. If the update is successful, then this means that upgrade is complete.
Premium
Internal
Rating:
Category:
Configure; Install; Upgrade; Uninstall; Update
Solution Id:
1060700
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