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Disabling the security protection of the Deep Security Agent (DSA)/Deep Security Relay (DSR) Agent using the registry

    • Updated:
    • 12 Oct 2016
    • Product/Version:
    • Deep Security 8.0
    • Deep Security 9.0
    • Deep Security 9.5
    • Deep Security 9.6
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Standard
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Professional
    • Windows XP Professional 64-bit
Summary
Disable the security protection of the DSA/DSR Agent through the registry if you are having issues communicating with the Deep Security Manager (DSM) during uninstallation.
Details
Public
To disable the agent/relay:
  1. Open the registry editor.
    Important: Always back up the whole registry before making any modifications. Incorrect changes to the registry can cause serious system problems.
  2. Go to HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\Deep Security Agent or Relay.
  3. Find the Self Protect registry key.
  4. Change its value from “1” to “0”.
  5. Proceed with the uninstallation of the relay / agent.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Uninstall
Solution Id:
1061022
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