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Disabling the security protection of the Deep Security Agent or Deep Security Relay Agent using the registry

    • Updated:
    • 19 Feb 2021
    • Product/Version:
    • Deep Security 10.0
    • Deep Security 9.0
    • Deep Security 9.5
    • Deep Security 9.6
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Standard
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Professional
    • Windows XP Professional 64-bit
Summary

Disable the security protection of the Deep Security Agent (DSA) or Deep Security Relay (DSR) Agent through the registry if you are having issues communicating with the Deep Security Manager (DSM) during uninstallation.

Details
Public

To disable the agent or relay:

  1. Open the registry editor with an administrator permission.
     
    Always back up the whole registry before making any modifications. Incorrect changes to the registry can cause serious system problems.
  2. Go to HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\Deep Security Agent or Relay.
  3. Find the Self Protect registry key. If the Self-Protection feature is already disabled, this key will not exist.
  4. Change its value from "1" to "0".
  5. Proceed with the uninstallation of the relay or agent.
Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
1061022
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