Find out how to enable Device Management, assign a user on each device and switch between User View and Group View in WFBSS-SVC.
To enable user-based device management:
- Log on to the WFBS-SVC console.
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Go to Administration > General Settings.
- Tick the checkbox Enable endpoint labeling and type the Label format.
- Go to Security agents.
- Click Customize Columns.
- Under Security Agent, enable Label and click Apply.
- Select the mobile device and set the label name. Click the check button to save the changes.
Limitations
- Only supports “Web installation”. It does not support mass deployment.(Use downloader to download full package “WFBS-SVC_Agent_Installer.msi” and install).
- Owner does not support in user which already has client (change license or magic link) and pre-install (DELL).
- String limit: 64 bytes
To assign a user on a device make sure that Endpoint Labeling is enabled then perform the following:
- Log on to the WFBS-SVC console.
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From the Add Security Agents to dropdown list, select which group you want to add the Security Agent to.
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Click Install on this Endpoint to proceed with the installation of the agent.
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Type the Label information.
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Click Download to proceed with the Web Installation. When the installation is complete, the Label of the device will show beside the device name under Security Agents.