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Enabling Device Management and assigning a user (owner ID) on each device in Worry-Free Business Security Services (WFBS-SVC)

    • Updated:
    • 18 Feb 2015
    • Product/Version:
    • Worry-Free Business Security Services 5.7
    • Worry-Free Business Security Services for Dell 5.6
    • Platform:
    • N/A N/A
Summary

Find out how to enable Device Management, assign a user on each device and switch between User View and Group View in WFBSS-SVC. 

Details
Public

To enable user-based device management:

  1. Log on to the WFBS-SVC console.
  2. Go to Administration > Global Settings > Device Management Settings.
  3. Tick the checkbox Enable device labeling and type the Owner label format.

    Enable device labeling

Limitations

  • Only supports “Web installation”. It does not support mass deployment.(Use downloader to download full package “WFBS-SVC_Agent_Installer.msi” and install).
  • Owner does not support in user which already has client (change license or magic link) and pre-install (DELL).
  • String limit: 64 bytes

To assign a user on a device make sure that Device Labeling is enabled then do one of the following:

Option I: Web Installation

  1. Log on to the WFBS-SVC console.
  2. Click Devices > Add Devices.
  3. Click Installto proceed with the installation of the agent.

    Select an installation method

  4. Type the Owner information.

    Type Owner information

  5. Click Download to proceed with the Web Installation. When the installation is complete, the Owner of the device will show beside the device name under Devices.

Option II: Devices Tab

  1. Log on to the WFBS-SVC console.
  2. Click Devices and choose the device to label.
  3. Beside the device name, label the Owner. Make sure to cick Enter to save the label.

    Label the owner

To switch between Owner and Group view:

  1. Log on to the WFBS-SVC console.
  2. Click Devices.
  3. Under View, click the drop-down arrow to switch between Groups  and Owner view.

    Owner or group view

Premium
Internal
Rating:
Category:
Configure; Install
Solution Id:
1061065
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