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Adding seats and features in OfficeScan (OSCE)

    • Updated:
    • 17 Oct 2016
    • Product/Version:
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Standard
    • Windows 2012 Standard
    • Windows 2012 Standard R2
    • Windows 7 32-bit
    • Windows XP Professional
Summary

The customer wants additional OSCE seats or other features and functionalities.

For example:

  • The customer has an existing license for 1500 users and would like have an additional 100 seats.
  • The customer would like to purchase OSCE plug-ins such as IDF, TMSM, TMMS or additional services like Web Reputation, Anti-spyware or Damage Cleanup.
Details
Public

The following occurs when the customer requests for a additional seats or features:

  1. The assigned sales representative will have the reseller send a quote to the customer.
  2. Once the order is placed, order management updates all the licenses on the back-end.
  3. A certificate is sent out to the customer with the existing/new codes.
  4. The customer must click Update Now or Install the new features on the OfficeScan management console.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Install; Register; Purchase
Solution Id:
1061114
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