Data Loss Prevention (DLP) is an OfficeScan/Apex One plug-in service that prevents data loss. It detects and prevents users that are sending sensitive or valuable data outside the corporate network.
This article discusses how you can download this plug-in even when the server does not have an active Internet connection.
To manually download the plug-in:
- Please check the following registry key first:
[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\TrendMicro\OfficeScan\service\Aos\OSCE_ADDON_PLM\1_1_2.5.2040]
"Status"="7"If Status is not 7, then reinstall Plug-In Manager (PLM):
- Uninstall PLM:
- In HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall{5DB0ECA1-4C56-488B-9BF1-FB300D9E1F54}, find key SystemComponent and then edit its value to "0".
- Uninstall OfficeScan Plug-in Manager in Control Panel\All Control Panel Items\Programs and Features.
- Install PLM.
The PLM installer is located at PCCSRV\Admin\Utility\PLM\ on OSCE server and the file name is PLMSetup.exe. Double-click this installer.
- Reboot the machine.
- Make sure PLM was installed successfully by checking Logs > Server update.
- Uninstall PLM:
- Download the following DLP files in Apex One:
- https://osce14-p.activeupdate.trendmicro.com/activeupdate/server.ini
- https://osce14-p.activeupdate.trendmicro.com/activeupdate/product/osce14/enu/AddonSvcDLP.zip
- https://osce14-p.activeupdate.trendmicro.com/activeupdate/product/osce14/enu/AddonSvcDLP.sig
- https://osce14-p.activeupdate.trendmicro.com/activeupdate/product/osce14/enu/DLPPatchAgent.zip
- https://osce14-p.activeupdate.trendmicro.com/activeupdate/product/osce14/enu/DLPPatchAgent.sig
If you don't have PLM, please download the following:
- Create a sharing folder (e.g. LocalAU) for Local AU and put the downloaded files in that directory:
For example:
\\HOSTNAME\LocalAU\server.ini
\\HOSTNAME\LocalAU\product\osce12\enu\AddonSvcDLP.zip
\\HOSTNAME\LocalAU\productosce12\enu\DLPPatchAgent.zip - Revise the server.ini in the Download folder as follows in order to comment out the [Server] settings:
From:
[Server]
AvailableServer=1
Server.1=http://osce14-p.activeupdate.trendmicro.com/activeupdate/To:
[Server]
;AvailableServer=1
;Server.1=http://osce14-p.activeupdate.trendmicro.com/activeupdate/
;AltServer=http://osce14-p.activeupdate.trendmicro.com/activeupdate/ - Change the Update Source to the newly created local one:
Management Console > [Updates] > [Server] > [Update Source] > Check Intranet and set UNC path to the above sharing folder (e.g. \\HOSTNAME\LocalAU)
- Restart PLM.
This triggers the update of the PLM component list.
- Log in via web_console and then move to [PLM].
- Click the download button of DLP.
