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Adding and importing users and groups in Hosted Mobile Security (HMS)

    • Updated:
    • 20 May 2014
    • Product/Version:
    • Hosted Mobile Security 1.0
    • Platform:
    • Android 2.3 Gingerbread
    • Android 3.x Honeycomb
    • Android 4.0 Ice Cream Sandwich
    • Android 4.1 Jellybean
    • iOS 4.0+
    • iOS 5.0+
Summary

Learn how to add a user or group and import multiple users in HMS.   

Details
Public
To add users:
  1. Click Users > {group} > Add user icon  add user icon.
  2. Update the following as required:
    • Email ID: This address will be used to communicate with the user and will also be the user's logon ID.
    • Name
    • Group: The group determines the policies associated with the user and his/her devices.
    • Role: Administrators can manage HMS, manage other users and their devices, and use the end-user portal. Users can only use the end-user portal and manage their own devices.
    • Exchange account: The domain and username are required to provision Microsoft Exchange ActiveSync for the user.
  3. Click Save.
Instead of adding users individually, you can import multiple users to save time. Use the template to update basic user information and add many users at once.
  1. Go to Users > Import Users. The Import Users window will open.
  2. Download and save the CSV template to a convenient location.
  3. Open the CSV file using a spreadsheet application. You can use Microsoft Excel or OpenOffice.
  4. Update the file in the specified format.
  5. Save the CSV file.
  6. On the Import Users window, click Choose CSV File to select the CSV file.
  7. Click Next.
  8. Review the import. The system will validate the records automatically and show the records that need your attention.
  9. Click Create Accounts. This will add the users.
  10. Click Finish to save the users without inviting them. You can also click Invite the imported users to enroll to send the users an enrollment invitation.
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1061280
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