Summary
The error message "Failed to download VIB. Please ensure ESX can connect to DSM port 4119" appears on the Deep Security Manager (DSM) console when deploying the Trend Filter Driver to the ESXi host.
The following entries also appear in the server0.log file:
SEVERE: Error while FastPathManagerThread was running: com.thirdbrigade.manager.core.virtualization.vmware.exceptions.VirtualizationException: Failed to download VIB. at com.thirdbrigade.manager.core.virtualization.vmware.FastPathManager$FastPathThread.installOrUpgradeDriver(Unknown Source) at com.thirdbrigade.manager.core.virtualization.vmware.FastPathManager$FastPathThread.installDriver(Unknown Source) at com.thirdbrigade.manager.core.virtualization.vmware.FastPathManager$FastPathThread.run(Unknown Source) May 30, 2012 5:02:40 PM com.thirdbrigade.manager.webclient.screens.EsxWizardBean processRequest
SEVERE: The ESX server was unable to retrieve the Filter Driver. Please ensure that the ESX server can connect to <DSM server> on port 4119 May 30, 2012 5:05:53 PM com.thirdbrigade.manager.core.virtualization.vmware.FastPathManager$FastPathThread run
Details
This error occurs because of a communication error between any of the following:
- DSM and ESXi host
- DSM and vShield Manager/vCenter
- ESXi host and vShield Manager/vCenter
To resolve the issue, make sure the DSM, ESXi host, and vShield Manager/vCenter can ping one another and resolve each other’s hostnames or FQDNs.
