Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

System Event logs on the Security Server (SS) keeps on logging entries of Schannel error

    • Updated:
    • 28 Aug 2013
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 7.0
    • Platform:
    • Windows 2008 Small Business Server
    • Windows 2011 Small Business Server Essentials
    • Windows 2011 Small Business Server Standard
Summary
The System Event logs on the Security Server continue logging entries for the following error:
Log Name:System
Source: Schannel
Event ID: 36888
Task Category:None
Level:Error
User:SYSTEM
Description:The following fatal alert was generated: 10.
The internal error state is 10.
This event log does not state a security risk nor affect the functionality of WFBS.
This issue happens with IIS 7.5 using HTTPS Website when a Security Agent queries the Security Server for an update.
Details
Public
This issue will be fixed in the next release of WFBS. As a workaround, disable the Schannel event logging. However, this procedure changes the settings of the operating system.
Important: Always back up the whole registry before making any modifications. Incorrect changes to the registry can cause serious system problems.
To disable Schannel event logging:
  1. Open a command prompt.
  2. Type "regedit" and click OK. The Registry Editor opens.
  3. Locate the following key in the registry:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SecurityProviders\SCHANNEL\
  4. Double-click EventLogging.
  5. Set the Value Data to "0", and then click OK.
  6. Close the Registry Editor.
Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1061340
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.