Known Issues in SafeSync for Enterprise 2.0

Below are the known issues in SafeSync for Enterprise 2.0:

Management Console

• The diagram scale on the Dashboard may not display properly if there is no enough data to show.
• When the system runs under the HA architecture, the CPU, disk, and memory usage only show information from the second device.
• When 3 or more plans are selected in Google Chrome and FireFox, the plans cannot be deleted.
• Usage information on bar chats does not include file data from backup versions. Users cannot determine the correct amount of available disk space.
• If users specify incorrect DNS server information, the system performance will degrade.
• Deleting over 2000 users from the Active Directory (AD) server at a time can take more than one hour or may suddenly stop the console.
• If an AD account does not contain the First Name, Last Name, or Email attributes, the AD synchronization process cannot complete.

Outlook Extension

• When selecting files from SafeSync, a folder containing no files or sub-folders would appear expandable. After end-users click on the folder, the folder then displays correctly.
• When end-users try to download a new MSI package using self-upgrade, the download progress may suspend and unable to complete.

Web Service Portal

• Files cannot be uploaded via HTML5 in Internet Explorer 9.
• When there is a large number of deleted users in the administrator's root folder, the data of these users appear very slowly in the browser.