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Limitations of IPv6 in Worry-Free Business Security (WFBS)

    • Updated:
    • 30 Jan 2015
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2008 Small Business Server
    • Windows 8 32-bit
    • Windows 8 64-bit
Summary
Learn about the limitations of IPv6 in Worry-Free Business Security (WFBS).
Details
Public

The following table lists the limitations when the Security Server only has an IPv6 address:

ItemLimitation
Agent management
A pure IPv6 server cannot:
  • Deploy agents to pure IPv4 clients
  • Manage pure IPv4 agents
Updates and centralized
management
A pure IPv6 server cannot update from pure IPv4 update sources, such as:
  • Trend Micro ActiveUpdate Server
  • Any pure IPv4 custom update source
Product registration,
activation, and renewal
A pure IPv6 server cannot connect to the Trend Micro Online Registration Server
to register the product, obtain the license, and activate/renew the license.
Proxy connectionA pure IPv6 server cannot connect through a pure IPv4 proxy server.
Plug-in solutionsA pure IPv6 server will have Plug-in Manager but will not be able to deploy any of the
plug-in solutions to:
  • Pure IPv4 agents or pure IPv4 hosts (because of the absence of a direct connection)
  • Pure IPv6 agents or pure IPv6 hosts because none of the plug- in solutions support IPv6

Most of these limitations can be overcome by setting up a dual-stack proxy server that can convert between IPv4 and IPv6 addresses (such as DeleGate). Position the proxy server between the Security Server and the entities to which it connects or the entities that it serves.

The following table lists the limitations when agents (Security Agents or Messaging Security Agents) only have an IPv6 address:

ItemLimitation
Parent Security ServerPure IPv6 agents cannot be managed by a pure IPv4 Security Server.
UpdatesA pure IPv6 agent cannot update from pure IPv4 update sources, such as:
  • Trend Micro ActiveUpdate Server
  • A pure IPv4 Security Server
  • A pure IPv4 Update Agent
  • Any pure IPv4 custom update source
Scan queries and Smart
Feedback
A pure IPv6 Security Agent cannot send queries to Trend Micro Smart Protection
Network and cannot use Smart Feedback.
Plug-in solutionsPure IPv6 agents cannot install plug-in solutions because none of the plug-in
solutions support IPv6.
Proxy connectionA pure IPv6 agent cannot connect through a pure IPv4 proxy server.

Most of these limitations can be overcome by setting up a dual-stack proxy server that can convert between IPv4 and IPv6 addresses (such as DeleGate). Position the proxy server between the agents and the entities to which they connect.

Premium
Internal
Rating:
Category:
Configure; Install
Solution Id:
1061370
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