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Block page of Web Reputation Service (WRS) and URL Filtering cannot be displayed properly in Internet Explorer (IE) 6

    • Updated:
    • 30 Dec 2019
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2008 Standard
    • Windows 7 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
Summary
The block page of WRS and URL Filtering cannot be displayed properly IE 6.
This issue happens because of the following:
  • The user environment is using a proxy to connect to the Internet
  • Bypass proxy for local address option in Internet Properties is not enabled
Details
Public
To resolve the issue:
  1. Enable the Bypass proxy for local address option in IE 6.
    1. Open IE.
    2. Go to Tools > Internet Options.
    3. Go to the Connections tab, and then click LAN settings. You can now configure and enable the proxy information.
    Bypass proxy for local address
  2. Upgrade to IE 7 or other higher version. If you need more help with upgrading to IE 7, refer to the Microsoft article: Download Internet Explorer
    You should now be able to view the Block page correctly.
Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
1095059
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