Trend Micro - Securing Your Journey to the Cloud Business
Success
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Block page of Web Reputation Service (WRS) and URL Filtering cannot be displayed properly in Internet Explorer (IE) 6

    • Updated:
    • 30 Dec 2019
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2008 Standard
    • Windows 7 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
Summary
The block page of WRS and URL Filtering cannot be displayed properly IE 6.
This issue happens because of the following:
  • The user environment is using a proxy to connect to the Internet
  • Bypass proxy for local address option in Internet Properties is not enabled
Details
Public
To resolve the issue:
  1. Enable the Bypass proxy for local address option in IE 6.
    1. Open IE.
    2. Go to Tools > Internet Options.
    3. Go to the Connections tab, and then click LAN settings. You can now configure and enable the proxy information.
    Bypass proxy for local address
  2. Upgrade to IE 7 or other higher version. If you need more help with upgrading to IE 7, refer to the Microsoft article: Download Internet Explorer
    You should now be able to view the Block page correctly.
Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
1095059
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles