Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

File queue mechanism and prioritization of the Virtual Analyzer in Deep Discovery Inspector (DDI)

    • Updated:
    • 31 Mar 2015
    • Product/Version:
    • Deep Discovery Inspector 3.2
    • Deep Discovery Inspector 3.5
    • Deep Discovery Inspector 3.6
    • Deep Discovery Inspector 3.7
    • Deep Discovery Inspector 3.8
    • Platform:
    • N/A N/A
Summary

Find out why the Virtual Analyzer takes some time to process file samples.  Understand how files in queue are prioritized and how to change the prioritization.

Details
Public

The internal Virtual Analyzer of DDI takes around 60 seconds to process one sample file. If DDI receives more than one sample within 60 seconds, it will process the last event detected.

By default, DDI uses the Last-In-First-Out (LIFO) mechanism to determine the next sample to analyze. This is to prioritize report generation for the latest threat detected.

To change the prioritization to the traditional First-In-First-Out (FIFO) queue mechanism:

  1. Log in to the DDI web console.
  2. Modify the browser URL to “https://<DDI-IP>/html/rdqa.htm”.
  3. Go to DTAS Setting.
  4. On the Queue Type dropdown, select FIFO.
  5. Click Save.

    Dtas Setting

    Click image to enlarge.

  1. Log in to the DDI web console.
  2. Modify the browser URL to “https://<DDI-IP>/html/rdqa.htm”.
  3. Go to Real-time Status > DTAS Setting.
  4. On the Queue Type dropdown, select FIFO.
  5. Click Save.

    Click image to enlarge.

Premium
Internal
Rating:
Category:
Configure
Solution Id:
1095100
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.