To obtain this hot fix:
- Contact Trend Micro Technical Support via Service Request Form.
- Use the following information in the Problem Details section:
- Title: Hot fix request from Solution ID EN-1095210
- Problem Category: Update/Rollback Issues
- Description:Provide a description of your server configuration including the following details:
- Specify the product build you currently have on your server.
- Give a description of the symptoms your server is experiencing.
To install this hot fix:
- Copy the hot fix executable file to a temporary folder on the Security Server (example: C:\temp).
- Double-click the file. All hot fix modules are automatically copied to the correct destination.
After the time stamps on the server files have changed, the server will automatically notify the Client/Server Security Agents to download the updated files.This hot fix installation package rolls back the WFBS 7.0 Security Server automatically if it encounters problems during installation.