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Uninstalling TMTDI from all Officescan (OSCE) clients/agents

    • Updated:
    • 11 Nov 2016
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Standard
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Professional
Summary

Learn how to uninstall the TMTDI driver from Officescan clients/agents globally.

 
It is not recommendeded to apply the solution below if you have enabled Web Reputation Service (WRS) on/off premise. If WRS is enabled, upgrade to OSCE XG instead of applying this solution.
Details
Public

Do the following:

  1. Open the ofcscan.ini file in the ...\PCCSRV\ folder on the %Program Files%\Trend Micro\OfficeScan server installation directory using a text editor.
  2. Under the Global Setting section, set the value of the following key to "1":

    [Global Setting]
    RmvTmTDI=1

  3. Save the changes made to ofcscan.ini and close the file.
  4. Open the OfficeScan server Web console:
    • For OfficeScan 10.6, go to Networked Computers > Global Client Settings screen.
    • For OfficeScan 11.0/XG, go to Agents > Global Agent Settings screen.
  5. Click Save to deploy the setting to all clients.

Once the global setting has been enabled/deployed to an OfficeScan client, the client will uninstall the TMTDI driver at the next start-up.

 
For OSCE XG agents, only a part of the old OS version will install the TMTDI driver (e.g. Windows XP). For new versions (e.g. Windows 7, Windows 2008), they will not install this driver by default.
Premium
Internal
Rating:
Category:
Uninstall
Solution Id:
1095212
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