- Open the SMEX management console.
- Go to Administration > Notification Settings > Internal Email Definition.
- From the list under Custom internal mail definition, highlight the asterisk (*) and click the Remove button.
- Click the Save button to save the settings.
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Create a technical support case if you need further support.
Notifications are still being sent to external recipients even if the "Do not notify external recipients" option is enabled in ScanMail for Exchange (SMEX)
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