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Known issues in Control Manager (TMCM) 6.0

    • Updated:
    • 19 Jul 2013
    • Product/Version:
    • Control Manager 6.0
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Server R2
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server R2
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
Summary
Know the common issues you may encounter when installing TMCM 6.0.
Details
Public
List of known issues:
  1. Report contents incorrectly display the IPv6 addresses and graphics information.
  2. Policy list shows incorrect number of deployed and pending machines until the results are completed.
  3. TMCM 5.5 cannot support a cascading environment structure with TMCM 6.0.
  4. Globally Unique Identifier (GUIDs) is duplicated.
  5. Cannot access the web console because of some disabled SQL server settings.
  6. When OfficeScan web server uses Apache, IPv6 address cannot be used for Single Sign-on.
  7. Error message appears when migrating agents between computers with different domains.
  8. Wait for one day to deploy policies when you upgrade OfficeScan server to 10.6 SP1 first before TMCM to 6.0.
  9. Cannot restart the TMI service when TMCM is installed by a Windows account not included in the Administrator group.
  10. JavaScript error may occur when browsing the console content after the web console session end.
  11. DLP templates modifications cannot be applied to InterScan Messaging Security Virtual Appliance (IMSVA) policies unless the policies are redeployed.
  12. Unable to obtain managed product information when TMCM cannot connect to the managed product.
  13. Manually changing the server authentication information in the Managed Servers list requires a proxy server configured on the same screen for the connection.
  14. Scripting errors occur when the Online Help system uses Internet Explorer 8.0 and below.
For more details, check the TMCM Readme file.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Install
Solution Id:
1095247
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