Summary
You get one of the following error messages when installing the Security Server or Security Agent:
"WFBS operation may require up to 1970 MB additional disk space. Click OK to continue; you will need to allocate disk space after installation. Click Cancel to select another destination folder."
"Directory may not exist or disk space is not enough!"
"Not Enough Disk Space
Installation unsuccessful. The agent requires at least 1000MB of free disk space. Free up some space and retry."
Installation unsuccessful. The agent requires at least 1000MB of free disk space. Free up some space and retry."
Details
The error messages appear because your system does not meet the required available disk space.
To resolve this issue, you need to increase the hard disk space to install the Security Server and Security Agent. The table below shows the disk space requirements for the Security Server and Security Agent:
| Available Disk Space | ||
|---|---|---|
| Security Server |
11GB total
11GB is exclusively for the Security Server. Additional disk space is
necessary because the Security Agent will also be installed on the same computer as the Security Server (installing the Messaging Security Agent is optional). | |
| Security Agent | Scan Method | Disk Space |
| Smart Scan |
500MB total for Security Agents
| |
|
1GB total for Update Agents
| ||
| Conventional Scan |
1GB total for Security Agents
| |
|
1.5GB total for Update Agents
| ||
For more information about the system requirements for WFBS 8.0 and WFBS 9.0, refer to these documents:
- WFBS Standard and Advanced Editions 9.0 System Requirements
- WFBS Standard and Advanced Editions 8.0 System Requirements
If you need technical assistance, contact Trend Micro Technical Support.
