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Disk Space error message appears when installing the Security Server or Security Agent of Worry-Free Business Security (WFBS)

    • Updated:
    • 30 Jan 2015
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2003 Compute Cluster Server
    • Windows 2003 Datacenter
    • Windows 2003 Datacenter 64-bit
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Home Server
    • Windows 2003 Server R2
    • Windows 2003 Small Business Server
    • Windows 2003 Small Business Server R2
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2003 Web Server 64-bit
    • Windows 2003 Web Server Edition
    • Windows 2008 Datacenter
    • Windows 2008 Datacenter 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Essential Business Server
    • Windows 2008 Server Core
    • Windows 2008 Server Foundation
    • Windows 2008 Server R2
    • Windows 2008 Server R2 with Hyper-V(TM)
    • Windows 2008 Small Business Server
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2008 Storage Server
    • Windows 2008 Web Server Edition
    • Windows 2008 Web Server Edition 64-bit
    • Windows 2011 Small Business Server Essentials
    • Windows 2011 Small Business Server Premium Add-on
    • Windows 2011 Small Business Server Standard
    • Windows 2012 Enterprise
    • Windows 2012 Web Server Edition
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows 7 Home Premium 32-bit
    • Windows 7 Home Premium 64-bit
    • Windows 7 Starter 32-bit
    • Windows 7 Starter 64-bit
    • Windows 7 Ultimate 32-bit
    • Windows 7 Ultimate 64-bit
    • Windows 8 32-bit
    • Windows 8 64-bit
    • Windows Storage Server 2003
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows Vista SP1 32-bit / 64-bit
    • Windows Vista SP2 32-bit / 64-bit
    • Windows XP Home
    • Windows XP Professional
    • Windows XP Professional 64-bit
    • Windows XP SP2 32-bit
    • Windows XP SP3 32-bit
    • Windows XP Tablet PC
Summary
You get one of the following error messages when installing the Security Server or Security Agent:
"WFBS operation may require up to 1970 MB additional disk space. Click OK to continue; you will need to allocate disk space after installation. Click Cancel to select another destination folder."
Not enough disk space
"Directory may not exist or disk space is not enough!"
Directory may not exist or disk space is not enough.
"Not Enough Disk Space
Installation unsuccessful. The agent requires at least 1000MB of free disk space. Free up some space and retry."
Not Enough Disk Space
Details
Public
The error messages appear because your system does not meet the required available disk space.
To resolve this issue, you need to increase the hard disk space to install the Security Server and Security Agent. The table below shows the disk space requirements for the Security Server and Security Agent:
 Available Disk Space
Security Server
11GB total
  • 4.1GB for the Security Server program files
  • 6.9GB for Security Server operations
 
11GB is exclusively for the Security Server. Additional disk space is
necessary because the Security Agent will also be installed on the same
computer as the Security Server (installing the Messaging Security Agent
is optional).
Security AgentScan MethodDisk Space
Smart Scan
500MB total for Security Agents
  • 300MB for the Security Agent program files
  • 200MB for Security Agent operations
1GB total for Update Agents
  • 300MB for the Update Agent program files
  • 700MB for Update Agent operations
Conventional Scan
1GB total for Security Agents
  • 400MB for the Security Agent program files
  • 600MB for Security Agent operations
1.5GB total for Update Agents
  • 400MB for the Update Agent program files
  • 1.1GB for Update Agent operations
For more information about the system requirements for WFBS 8.0 and WFBS 9.0, refer to these documents:
If you need technical assistance, contact Trend Micro Technical Support.
Premium
Internal
Rating:
Category:
Troubleshoot; Install
Solution Id:
1095263
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