Trend Micro - Securing Your Journey to the Cloud Business
Support
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Pop-up notifications of Worry-Free Business Security (WFBS) in Windows 8 and Windows Server 2012

    • Updated:
    • 13 Mar 2020
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2012 Enterprise
    • Windows 2012 Server Essentials
    • Windows 2012 Web Server Edition
    • Windows 8 32-bit
    • Windows 8 64-bit
    • Windows 8.1 32-bit
    • Windows 8.1 64-bit
Summary
Learn how pop-up notifications of WFBS works in Windows 8 and Windows Server 2012.
Details
Public
In Windows 8 and 2012, the entire Desktop works like an application. In this case, visibility of WFBS pop-ups becomes limited.
To make sure that you see important notifications, WFBS uses toast notifications in Windows 8. 
A toast notification is a rectangular message box that appears on the upper-right corner of Windows 8 when specific events are triggered. This message lingers for 7 seconds. When you click a toast notification, the Desktop will open. It serves as prompt when actions are required from the user as shown below:
Toast Notification
WFBS sends toast notifications through the PccNTMon process when it wants to do the following:
  • Client wants to pop up a threat dialog on desktop to show detections:
    • Virus detection
    • Spyware detection
    • Web Reputation detection
    • Behavior Monitoring detection
    • Device Access Control detection
    • Firewall detection
    Toast notication for Threat Resolved
  • Client needs a reboot to finish the installation/upgrade
    Toast notification for Computer Restart Required
Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
1095327
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles