Manual roll back of pattern files in Messaging Security Agent (MSA)

Manually rolling back pattern files in Messaging Security Agent (MSA)

- Updated:
- 1 Apr 2020
- Product/Version:
- Worry-Free Business Security Standard/Advanced 7.0
- Worry-Free Business Security Standard/Advanced 8.0
- Worry-Free Business Security Standard/Advanced 9.0
- Platform:
- Windows 2003 Enterprise
- Windows 2003 Server R2
- Windows 2003 Small Business Server
- Windows 2003 Small Business Server R2
- Windows 2003 Standard
- Windows 2008 Enterprise
- Windows 2008 Essential Business Server
- Windows 2008 Server R2
- Windows 2008 Small Business Server
- Windows 2008 Standard
- Windows 2011 Small Business Server Essentials
- Windows 2011 Small Business Server Standard
- Windows 2012 Enterprise
- Windows 2012 Web Server Edition
- Windows 8 32-bit

To manually rollback the pattern files in the Messaging Security Agent (MSA):

Stop the Trend Micro Messaging Security Agent Master Service service using the Services console.
Back up and delete the pattern files under the following locations:
Note: The filename is lpt$vpn.xxx, where x = numbers.
1. ..\Trend Micro\Messaging Security Agent\engine\vsapi\latest\pattern
2. ..\Trend Micro\Messaging Security Agent\engine\vsapi\secondary\pattern
3. ..\Trend Micro\Messaging Security Agent\engine\vsapi\secondary\pattern
Open ..\Trend Micro\Security Server\PCCSRV\Download\server.ini in the Security Server using a text editor (e.g. Notepad).
Modify the server.ini file to use the old pattern as shown below:
Example:
Note: Pattern versions are in sequential order.
Open ..\Trend Micro\Security Server\PCCSRV\Private\component.ini using a text editor (e.g. Notepad).
Modify the component.ini to use the old pattern in the Security Server as shown below:

This is to let the Security Server do the update from the Trend Micro ActiveUpdate again.
Note: Pattern versions are in sequential order.
Restart the Trend Micro Messaging Security Agent Master Service using the Services console.

Manually rolling back pattern files in Messaging Security Agent (MSA)