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Configuring AEGIS to delay checking particular applications to prevent slowdown

    • Updated:
    • 18 Mar 2019
    • Product/Version:
    • Apex One 2019
    • OfficeScan 11.0
    • OfficeScan XG
    • Platform:
    • Windows 10 32-bit
    • Windows 10 64-bit
    • Windows 2003 Enterprise
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Standard
    • Windows 7 32-bit
    • Windows 8 32-Bit
    • Windows 8 64-Bit
    • Windows XP Professional
Summary

When an application is launched, AEGIS opens the image file during process create, causing the application some delay in execution.

To fix this issue, AEGIS needs to delay in performing the operation ( open image file during process create ).

Details
Public

To prevent conflicts between behavior monitoring and other applications, do the following:

  1. Install at least Patch 4 for OfficeScan 10.5.
  2. Open the Ofcscan.ini file in the ...\PCCSRV\ folder on the OfficeScan installation directory.
  3. Add the following key under the Global Setting section and set its value to "1":

    [Global Setting]
    DelayException=1

  4. Open the OfficeScan server Web console and go to Networked Computers > Global Client Settings.
  5. Click Save to deploy the setting to clients. The OfficeScan client program automatically installs the following registry key:

    Path:
    HKLM\SOFTWARE\TrendMicro\AEGIS\
    Key: DelayException
    Value: 1

Premium
Internal
Partner
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1095377
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