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"Scan for Security Threats" option is missing when right-clicking a file after upgrading from WFBS 5.x/6.x

    • Updated:
    • 10 Oct 2016
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Server R2
    • Windows 2003 Small Business Server
    • Windows 2003 Small Business Server R2
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Essential Business Server
    • Windows 2008 Server R2
    • Windows 2008 Small Business Server
    • Windows 2008 Standard
    • Windows 2011 Small Business Server Essentials
    • Windows 2011 Small Business Server Standard
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows 8 32-bit
    • Windows 8 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
    • Windows XP Tablet PC
Summary
The Scan for Security Threats option is missing when you right-click a file to scan it.
This happens when you upgrade from WFBS 5.x/6.x. By default, the Add Manual Scan to the Windows shortcut menu on clients. check box is not enabled in WFBS 5.x/6.0. This is why the option is missing after upgrade. This option should appear as shown below:
Scan for Security Threats
Details
Public
To resolve the issue, enable this feature via the Security Server (SS) console.
  1. Open the Security Server console.
  2. Go to Preferences > Global Settings.
  3. Go to the Desktop/Server tab.
  4. Under Virus Settings, mark Add Manual Scan to the Windows shortcut menu on clients. check box.
  5. Click Save, and then deploy to upgraded clients.
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1095410
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