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[HotFix] B2475 -"Error while setting entries into ACL... error code = 1332" appears when running AMSP_logserver.exe on a Windows computer using German language

    • Updated:
    • 23 Oct 2016
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 7.0
    • Platform:
    • Windows 2000 Advanced Server
    • Windows 2000 Professional
    • Windows 2000 Server
    • Windows 2003 Enterprise
    • Windows 2003 Small Business Server
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Essential Business Server
    • Windows 2008 Small Business Server
    • Windows 2008 Standard
    • Windows 2011 Small Business Server Essentials
    • Windows 2011 Small Business Server Standard
    • Windows 7 32-bit
    • Windows Mobile 5 Pocket PC
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
    • Windows XP Tablet PC
Summary

Hotfix Build 2475 for WFBS 7.0 SP1 ensures that the string used to launch a required Windows API is correctly localized. This hotfix prevents "Error while setting entries into ACL. Windows error code = 1332" message from appearing while running AMSP_logserver.exe on a Windows computer using German language.

Details
Public

Hot fix release date: 11/06/2012

Hotfix B2475 Readme

To obtain this hot fix:

 
For Premium Support or TAM Services customers, contact your Technical Account Manager directly.
  1. Contact Trend Micro Technical Support via Service Request Form.
  2. Use the following information in the Problem Details section:
    • Title: Hot fix request from Solution ID EN-1095421
    • Problem Category: Update/Rollback Issues
    • Description:Provide a description of your server configuration including the following details:
      • Specify the product build you currently have on your server.
      • Give a description of the symptoms your server is experiencing.

To install this hot fix:

    1. Copy the hot fix executable file to a temporary folder on the Security Server (example: C:\temp).
    2. Double-click the file. All hot fix modules are automatically copied to the correct destination. After the time stamps on the server files have changed, the server will automatically notify the Client/Server Security Agents to download the updated files.
 
This hot fix installation package rolls back the WFBS 7.0 Security Server automatically if it encounters problems during installation.

If the issue still persists:

  1. Generate the appropriate log files on the system experiencing issues. For the instructions, refer to this article: Using the Case Diagnostic Tool (CDT)
  2. Contact Trend Micro Technical Support and provide the log files.
Premium
Internal
Rating:
Category:
Update
Solution Id:
1095421
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