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Rebuild Baseline on Deep Security is unable to finish

    • Updated:
    • 11 Sep 2015
    • Product/Version:
    • Deep Security 8.0
    • Deep Security 9.0
    • Deep Security 9.5
    • Deep Security 9.6
    • Deep Security as a Service 2.0
    • Platform:
    • CentOS 6 32-bit
    • CentOS 6 64-bit
    • IBM AIX
    • Linux - Red Hat RHEL 4 32-bit
    • Linux - Red Hat RHEL 4 64-bit
    • Linux - Red Hat RHEL 5 32-bit
    • Linux - Red Hat RHEL 5 64-bit
    • Linux - Red Hat RHEL 6 32-bit
    • Linux - Red Hat RHEL 6 64-bit
    • Linux - SuSE 10
    • Linux - SuSE 11
    • Ubuntu 10.04 64-bit
    • Ubuntu 12.04 64-bit
    • Unix - Solaris (Sun) version 10 (SunOS 5.10)
    • Unix - Solaris (Sun) version 9 (SunOS 5.9)
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server R2
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows 8 32-bit
    • Windows 8 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Professional
    • Windows XP Professional 64-bit
Summary
After clicking Rebuild Baseline on the Integrity Monitoring screen, you see that the process is still running after several days.
Details
Public
The issue occurs when any of the following happens during the Rebuild Baseline process:
  • The VM was rebooted, suspended, or shut down
  • The VM froze or hanged
  • The VM lost network connectivity
To resolve the issue:
  1. Deactivate the Deep Security Agent (DSA) locally using the command “dsa_control /r”.
  2. Run Check Status via the Deep Security Manager (DSM) to verify if the DSA has been deactivated.
  3. Activate the DSA again via the DSM.
  4. Perform Rebuild Baseline.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Update
Solution Id:
1095469
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