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"Invalid SMTP server..." error appears when switching tabs under Global Settings in the Security Server console

    • Updated:
    • 28 Feb 2014
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Server R2
    • Windows 2003 Small Business Server
    • Windows 2003 Small Business Server R2
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Essential Business Server
    • Windows 2008 Server R2
    • Windows 2008 Small Business Server
    • Windows 2008 Standard
    • Windows 2011 Small Business Server Essentials
    • Windows 2011 Small Business Server Standard
    • Windows 2012 Enterprise
    • Windows 2012 Web Server Edition
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows 8 32-bit
    • Windows 8 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
    • Windows XP Tablet PC
Summary
You keep getting the following error message when switching to Proxy tab or Desktop/Server tab or System tab under Preferences > Global Settings in the Security Server console: 
Invalid SMTP server. Type an IPv4 address or a host name that does not contain the following characters ":".
Invalid SMTP server error
Click image to enlarge.
Details
Public
This happens when you enter invalid SMTP Server settings under the SMTP tab.
The Security Server console does not automatically save the SMTP Server settings when switching tabs. You need to click the Save button on the bottom of each tab to save the settings you made.
If the Security Server console detects an invalid input under SMTP tab (e.g. invalid SMTP server or SMTP server unavailable or cannot connect), then you will not be able to switch tabs.
To allow switching of tabs:
  1. Ensure the settings are correct and valid.
  2. Click Save to save the settings.
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1095500
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