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"Disable Security Agent upgrade and hot fix deployment" setting is bypassed when upgrading WFBS

    • Updated:
    • 28 Feb 2014
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Server R2
    • Windows 2003 Small Business Server
    • Windows 2003 Small Business Server R2
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Essential Business Server
    • Windows 2008 Server R2
    • Windows 2008 Small Business Server
    • Windows 2008 Standard
    • Windows 2011 Small Business Server Essentials
    • Windows 2011 Small Business Server Standard
    • Windows 2012 Enterprise
    • Windows 2012 Web Server Edition
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows 8 32-bit
    • Windows 8 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
    • Windows XP Tablet PC
Summary
Disable Security Agent upgrade and hot fix deployment settings under Client Privileges is bypassed when upgrading the Worry-Free Business Security (WFBS).
Disable Security Agent upgrade and hot fix deployment option
Details
Public
The WFBS version 7.0 and below will be automatically upgraded to WFBS 8.0 or 9.0 after 24 hours.
The issue happens because of the following scenarios:
  • Clients with version 6.0 and 7.0 will not be upgraded to WFBS 8.0 or 9.0 because they use a different implementation.
  • Server must have a different implementation to support different client versions. If Trend Micro provides support, then WFBS 6.0 and 7.0 would be supported until End-of-Support (EOS). Thus, support cost would be very high.
Administrators would still have the option to delay the upgrade or postpone the upgrade to a later time. This gives Administrators a time to inform the user about the automatic upgrade after 24 hours.
Premium
Internal
Rating:
Category:
Upgrade
Solution Id:
1095659
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