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Data Loss Prevention (DLP) templates no longer work after an update

    • Updated:
    • 14 Apr 2016
    • Product/Version:
    • Data Loss Prevention Endpoint 5.5
    • Data Loss Prevention Endpoint 5.6
    • OfficeScan 10.6
    • Platform:
    • Linux - Red Hat RHEL 3 32-bit
    • Linux - Red Hat RHEL 3 64-bit
    • Linux - Red Hat RHEL 4 32-bit
    • Linux - Red Hat RHEL 4 64-bit
    • Linux - Red Hat RHEL 5 32-bit
    • Linux - Red Hat RHEL 5 64-bit
    • Linux - Red Hat RHEL 5.1 32-bit
    • Linux - Red Hat RHEL 5.1 64-bit
    • Linux - Red Hat RHEL 6 32-bit
    • Linux - Red Hat RHEL 6 64-bit
    • Linux - Red Hat RHEL 8 32-bit
    • Linux - Red Hat RHEL 8 64-bit
    • Linux - Red Hat RHEL 9 32-bit
    • Linux - Red Hat RHEL 9 64-bit
Summary

You created a policy using the templates and verified that the templates are working. However, after an update, the files leaked.

Details
Public

When Trend Micro releases an update, it overwrites all the built-in items and changes you have made.

To resolve this issue, create copies of the built-in Digital Asset and Compliance templates, and then modify them.

Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1095891
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