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“There is a problem with this website's security certificate…” appears when opening the console

    • Updated:
    • 7 Jan 2014
    • Product/Version:
    • Advanced Reporting and Management for InterScan Web Security 1.6
    • Platform:
    • Linux - Red Hat RHEL 5 64-bit
Summary
The following message appears when opening the console of Advanced Reporting and Management for InterScan Web Security (ARM) 1.6:
"There is a problem with this website's security certificate.
The security certificate presented by this website was issued for a different website's address."
Details
Public
To resolve the issue, add a private or public certificate to ARM:
  1. Upload the certificate file to the /var/opt/truviso/apache-tomcat-5.5.23/ directory of ARM.
  2. Using SSH, log in to ARM as root.
  3. Create a backup copy of /etc/iwarm/apache-tomcat-5.5.23/conf/server.xml.
  4. Open the file and look for the “keystoreFile” parameter.
       maxThreads="150" minSpareThreads="25" maxSpareThreads="75"
    enableLookups="false" disableUploadTimeout="true"
    acceptCount="100" scheme="https" secure="true"
    keystoreFile="/var/opt/truviso/apache-tomcat-5.5.23/.keystore"
    keystorePass="hellohello"
    clientAuth="false" sslProtocol="TLS" />
  5. Replace the value of “keystoreFile” with the newly uploaded certificate file.
  6. Look for the “keystorePass” parameter.
       maxThreads="150" minSpareThreads="25" maxSpareThreads="75"
    enableLookups="false" disableUploadTimeout="true"
    acceptCount="100" scheme="https" secure="true"
    keystoreFile="/var/opt/truviso/apache-tomcat-5.5.23/.keystore"
    keystorePass="hellohello"
    clientAuth="false" sslProtocol="TLS" />
  7. Replace the value of “keystorePass” with the password of the certificate file.
  8. If the uploaded certificate file is in PKCS12/PFX format, add and indent the following on the line below “keystorePass”:
    keystoreType="PKCS12"
Premium
Internal
Rating:
Category:
Configure; Deploy
Solution Id:
1096001
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