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"Server Error in '/WebApp' Application" appears when logging in to the Control Manager (TMCM) console

    • Updated:
    • 25 Jan 2016
    • Product/Version:
    • Control Manager 6.0
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Standard
Summary

After changing the account used to connect to the TMCM database, the following error occurs when you log on to the TMCM console:

Server error in '/WebApp' Application when opening console

Details
Public

Resolve this issue by modifying all or partial database setting using the DBConfig tool located on the ..\Control Manager\DBConfig directory of the TMCM server.

To use the DBConfig tool:

  1. Open Command Prompt and run as Administrator.
  2. Type the necessary command (DBConfig[options]), then press ENTER. Refer to the table below for options:
     
    Not all parameters are required.
    -DBName="database name"database name
    -DBAccount="database account"database account
    -DBPassword="database password"database password
    -Mode="SQL"<authentication mode
    SQL or Windows authentication (WA)
    -DBHost="ip address/hostname"database IP address/hostname
    -Ownerchange owner to dbo

    Examples:

    • DBConfig -DBName="db" -DBAccount="sqlAct" -DBPassword="sqlPwd" -Mode="SQL" -DBHost="10.1.152.124"
    • DBConfig -DBName="db" -DBAccount="winAct" -DBPassword="winPwd" -Mode="WA" -DBHost="(local)"
    • DBConfig -DBName="db" -DBAccount="sqlAct" -Mode="SQL" -DBHost="(local)\SQLEXPRESS"
    • DBConfig -DBPassword="sqlPwd"
    • DBConfig –Owner
 
  • The default mode is SQL authentication mode but -Mode="WA" is necessary when configuring for Windows authentication.
  • The Windows account must belong to Administrators group.
  • It is required for Windows 2008 servers to "Run as Administrator" to use the tool.

For more information about the use of the dbconfig tool, refer to the article Changing the Control Manager (TMCM) database configuration settings.

Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1096171
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