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Upgrading to Control Manager (TMCM) 6.0

    • Updated:
    • 30 Jan 2015
    • Product/Version:
    • Control Manager 6.0
    • Platform:
    • Windows 2003 Server R2
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server R2
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
Summary
Know the things to consider when upgrading to TMCM 6.0 Standard or Advanced Edition, as well as the possible upgrade scenarios.
Details
Public
Considerations when upgrading to TMCM 6.0
CapabilityStandard EditionAdvanced Edition
Retain the reporting functionsNoYes
Upgrade a Standard Edition to Advanced Edition.
To upgrade from a Standard Edition to an Advanced Edition, obtain an Advanced Edition Activation Code (AC), and then change the AC from the License Management screen.
YesN/A
Convert an Enterprise/Advanced Edition to Standard EditionN/AYes
Upgrading Control Manager 5.0/5.5 Servers
Trend Micro recommends installing TMCM 6.0 over the previous installations of TMCM. By doing so all your previous settings, logs, reports, and Product Directory remain the same. However, before upgrading, verify that the server where TMCM installs has sufficient system resources.
Supported Versions for Upgrade
TMCM supports upgrading from the following versions installed on the IIS
default website:
  • Control Manager 5.5 Service Pack (SP) 1
  • Control Manager 5.5
  • Control Manager 5.0
Important: Always back up the existing server before performing the upgrade.
Upgrading and Migrating Scenarios
Control Manager supports three scenarios for upgrade and migration:
When upgrading TMCM 5.0/5.5 directly to TMCM 6.0, you can choose to back up TMCM or back up the entire operating system of the server on which TMCM installs. Backing up the operating system is more labor intensive but provides better security to prevent data loss.
Upgrading by backing up the previous Control Manager Server and Database
Do the following:
  1. Back up the existing TMCM 5.0/5.5 database
  2. Back up all the files under \Trend Micro\CmKeyBackup\*.*.
  3. Back up all folders of the current TMCM 5.0/5.5 server.
  4. Back up the registries of the current TMCM 5.0/5.5 server.
    Note: Refer to scenario 3 for the List of Control Manager files that should be backed up.
  5. Install TMCM 6.0 over TMCM 5.0/5.5.
  6. Install the latest available Service Pack and patch.
Upgrading by backing Up the entire Operating System of the Server and the Control Manager Database
Do the following:
  1. Back up the operating system of existing TMCM 5.0/5.5 server.
  2. Back up the existing TMCM 5.0/5.5 database.
  3. Install TMCM 6.0 over TMCM 5.0/5.5.
  4. Install the latest available Service Pack and patch.
Upgrade Flow
To upgrade TMCM 5.0/5.5 to TMCM 6.0, run the installation program (Setup.exe). Follow the steps to upgrade TMCM. The upgrade process is very similar to fresh installation except the following:
  • The installation program upgrades the Visual C++ 2005 SP1 Redistribution Package.
  • (For upgrading from TMCM 5.5 only) The installation program upgrades the existing PHP from the server.
  • The installation program migrates the existing database to TMCM 6.0
This scenario involves installing TMCM 6.0 on a separate server from the existing TMCM server. This method allows you to slowly decommission the previous server.
Migrating a Control Manager 5.0/5.5 Server to a Fresh Installation of Control Manager 6.0
Do the following:
  1. Back up the existing TMCM 5.0/5.5 database.
  2. Perform a fresh installation of TMCM 6.0, including the latest available Service Pack and patch, on a different computer.
  3. Use the Agent Migration Tool to migrate entities from the TMCM 5.0/5.5 server to the TMCM 6.0 server.
Note: The Agent Migration Tool only supports migrating managed products and managed product logs. The Agent Migration Tool does not support migrating reports or the Product Directory structure from the previous server.
TMCM supports upgrading a cascading environment. To upgrade a cascading environment, unregister and then re-register the child TMCM servers.
Do the following:
  1. Unregister all child TMCM servers from the parent TMCM server.
  2. Back up the parent TMCM server.
  3. Back up all child TMCM servers.
  4. Upgrade the parent TMCM server.
  5. Upgrade all child TMCM servers.
  6. Register all child TMCM servers to the parent TMCM server.
List of Control Manager files that should be backed up:
CONTROL MANAGER 5.0/5.5/6.0
INFORMATION
LOCATION
DatabaseUse the SQL Enterprise Manager or osql to back up the Control Manager database.
Refer to the Control Manager backup db_ControlManager using SQL Enterprise Manager / osql online help topics for detailed steps.
Authentication information (Ensures that managed products reporting to the Control Manager server will report to the same server if Control Manager is restored)\Program Files\Trend Micro\CmKeyBackup\*.*
GUID informationGUID value in:
\Program files\Trend Micro\COMMON\TMI\TMI.cfg
Managed product information\Program Files\Trend Micro\common\tmi\mrf_entity.dat
\Program Files\Trend Micro\common\tmi\mrf_entity.bak
ActiveUpdate files\Program Files\Trend Micro\Control Manager\webui
\download\Activeupdate
Control Manager registry
For 32-bit operating systems:
  • HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\TVCS\
  • HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\TMI\
  • HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro
    \CommonCGI
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    \CurrentVersion\Uninstall\TMCM
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    \CurrentVersion\Uninstall\TMI
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
    \TMCM
Control Manager registry
For 64-bit operating systems:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node
    \TrendMicro\TVCS
  • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TrendMicro
    \TMI\
  • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TrendMicro
    \CommonCGI
  • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft
    \Windows\CurrentVersion\Uninstall\TMCM
  • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft
    \Windows\CurrentVersion\Uninstall\TMI
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
    \TMC
Control Manager registry
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet
    \Services\TrendMicro_NTP
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet
    \Services\TrendMicro Infrastructure\
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet
    \Services\TrendCCGI
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet
    \Services\MSSQL$SQLEXPRESS
For detailed information, refer to Control Manager Installation Guide.
Premium
Internal
Rating:
Category:
Install; Upgrade; Update; Migrate
Solution Id:
1096629
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