Sign In with your
Trend Micro Account

Sign in to MySupport

Need Help?

Need More Help?

Create a technical support case if you need further support.

Post-upgrade processes for InterScan Web Security Virtual Appliance (IWSVA)

- Updated:
- 24 Nov 2016
- Product/Version:
- InterScan Web Security Virtual Appliance 5.6
- InterScan Web Security Virtual Appliance 6.5
- Platform:
- N/A N/A

Summary

After upgrading to InterScan Web Security Virtual Appliance (IWSVA), some additional procedures may be required to restore certificate information.

Details

To restore certification and register to ARM:

Allow the reboot to complete from the upgrade procedure.
Manually restore the following configurations:
1. HTTPS decryption CA configured at HTTP > HTTPS Decryption > Settings.
2. Applet re-signing certificate at HTTP > Applets and ActiveX > Settings.

Rating:

Category:

Configure; Upgrade

Solution Id:

1096974

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.