Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Turning off the OfficeScan (OSCE) NT Proxy Service for specific clients

    • Updated:
    • 17 Oct 2016
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Platform:
    • N/A N/A
    • Windows 10
    • Windows 10 32-bit
    • Windows 10 64-bit
    • Windows 2003 Datacenter 64-bit
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Server R2
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2008 32-Bit
    • Windows 2008 64-Bit
    • Windows 2008 Datacenter
    • Windows 2008 Datacenter 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server Core
    • Windows 2008 Server R2 Enterprise
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2008 Web Server Edition
    • Windows 2008 Web Server Edition 64-bit
    • Windows 2012 Datacenter R2
    • Windows 2012 Enterprise
    • Windows 2012 Enterprise R2
    • Windows 2012 Server Essential R2
    • Windows 2012 Server Essentials
    • Windows 2012 Standard
    • Windows 2012 Standard R2
    • Windows 2012 Web Server Edition
    • Windows 2016 Server Core
    • Windows 2016 Server Datacenter
    • Windows 2016 Server Standard
    • Windows 7 32-Bit
    • Windows 7 64-Bit
    • Windows 8 32-Bit
    • Windows 8 64-Bit
    • Windows 8.1 32-Bit
    • Windows 8.1 64-Bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
    • Windows XP Professional 64-bit
Summary

For troubleshooting purposes, the OSCE admin can enable or disable the OSCE NT Proxy Service of a particular client from the OSCE server's web console.

OSCE offers a more granular option for enabling and disabling a particular service or feature.

Details
Public

To turn off the OSCE NT Proxy Service:

  1. Open the OSCE console.
  2. Do the following:
    • OfficeScan 10.6: Go to Networked Computers > Client Management.
    • OfficeScan 11.0 and XG: Go to Agents > Agent Management.
  3. Expand the OSCE domains and look for the particular client.
  4. Highlight the client on the right pane of the page and click the Settings tab.
  5. Click the Web Reputation Settings and uncheck Enable Web reputation policy... for Internal and External Clients.
  6. Click Save.
  7. Highlight the client again and click the Settings tab.
  8. Click Behavior Monitoring Settings.
  9. Uncheck Enable Malware Behavior Blocking option.
  10. Click Save.
 
Once the client receives the setting, its OSCE NT Proxy Service will stop running.
Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1097113
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.