Trend Micro - Securing Your Journey to the Cloud Business
Support
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Blank sections appear in the MSA configuration page when using IE 10 in Worry-Free Business Security (WFBS)

    • Updated:
    • 24 Nov 2016
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 8.All
    • Platform:
    • Windows 2008 Server R2
    • Windows 2011 Small Business Server Essentials
    • Windows 2011 Small Business Server Standard
    • Windows 2012 Enterprise
    • Windows 2012 Server Essentials
    • Windows 2012 Web Server Edition
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows 8 32-bit
    • Windows 8 64-bit
Summary
When you open the WFBS 8.0 MSA configuration page using Internet Explorer (IE) 10, some of the menu options are blank. This issue happens when using Exchange 2003 with IIS 6.0.
Details
Public
The display problem is caused by compatibility issues between Internet Information Services (IIS) 6.0 and Internet Explorer 10.

To resolve this:

  1. Open IE 10.
  2. Click Tools > Compatibility View settings.
  3. Add the local domain name to Websites you've added to Compatibility View.
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1097187
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles