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“HTTP: Error 404.2 – Not Found” appears on clients when connecting via http://connect to SBS 2008 or 2011 in Worry-Free Business Security (WFBS)

    • Updated:
    • 28 Feb 2014
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2008 Essential Business Server
    • Windows 2011 Small Business Server Essentials
    • Windows 2011 Small Business Server Standard
Summary
When joining a client to Small Business Server (SBS) 2008 or 2011 domain using http://connect or http://connect/package/launcher.exe, the following error message appears:
HTTP: Error 404.2 – Not Found
The page you are requesting cannot be served because of the ISAPI and CGI restriction list settings on the Web server.
Details
Public
This issue occurs after upgrading from WFBS 6.0/7.0 to WFBS 8.0/9.0. It can also happen during a fresh install of WFBS 8.0/9.0 in SBS 2008 or 2011.
To resolve the issue:
Option 1: Fix the access policy permission of SBS Client Deployment Applications using command prompt.
  1. Go to Start > All Programs > Accessories.
  2. Right-click Command Prompt and select Run as administrator.
  3. Run the following commands:
    cd %windir%\system32\inetsrv\
    appcmd.exe set config "SBS Client Deployment Applications" /section:handlers /accessPolicy:None
    appcmd.exe set config "SBS Client Deployment Applications" /section:handlers /accessPolicy:Read,Script
Option 2: Fix the access policy permission of SBS Client Deployment Applications through the IIS console.
  1. Open the IIS Manager.
  2. Expand sites under the Server name and click on SBS Client Deployment Applications.
  3. Click Handler Mappings.
  4. Click CGI-exe under the list.
  5. Under the Actions section, click Edit Feature Permission.
  6. Untick the Execute option and then click OK.
  7. Still under Handler Mappings, click ISAPI-dll.
  8. Under the Actions section, click Edit Feature Permission.
  9. Untick the Execute option and then click OK.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Deploy; Upgrade
Solution Id:
1097293
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