OSCE agents were moved (using the move client option in the management console) to a Windows 2012 server with OSCE server installed. The OSCE agents receive pattern updates but the program version is not updated.
Doing the following does not resolve the issue:
- Rebooting the client.
- OfficeScan Agents is configured to allow hot fix update under: Agent > Agent Management > Settings > Privileges and Other Settings > Other Settings tab. OfficeScan agents can update components but not upgrade the agent program or deploy hot fixes is unchecked.
- Update agents have been moved to the new OfficeScan Server.
- Using autopcc /f does update the program version.
Upon checking the IIS error logs, it has been identified that this issue is caused by ExtentionlessURLHandler:
ExtensionlessURLHandler is an MS hotfix for Windows 7 SP1 or later. This module is used to script for extensionless url.
To solve this issue, delete all ExtentionlessURLHandler in IIS under OfficeScan > Handler Mappings > under CGI-exe.
ExtensionlessURLHandler-Integr....
ExtentionlessURLHandler-ISAPI
ExtentionlessURLHandler-ISAPI