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Creating a Deep Security diagnostic package in Deep Security as a Service

    • Updated:
    • 20 Nov 2013
    • Product/Version:
    • Deep Security as a Service 2.0
    • Platform:
    • CentOS 6 32-bit
    • CentOS 6 64-bit
    • Linux - Red Hat RHEL 5 32-bit
    • Linux - Red Hat RHEL 5 64-bit
    • Linux - Red Hat RHEL 6 32-bit
    • Linux - Red Hat RHEL 6 64-bit
    • Linux - SuSE 10 64-bit
    • Linux - SuSE 11
    • Linux - SuSE 11 64-bit
    • Ubuntu 10.04 64-bit
    • Ubuntu 12.04 64-bit
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Server R2
    • Windows 2008 Server R2
    • Windows 2008 Server R2 with Hyper-V(TM)
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows 8 32-bit
    • Windows 8 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Professional
    • Windows XP Professional 64-bit
Summary
Learn how to create a diagnostic package for Deep Security Agent (DSA) from the Deep Security console or via the command line.
Details
Public
From the console (recommended):
  1. Log on to the web console and go to the Computers tab.
  2. Navigate to the computer's tree view and select the computer that you will create the diagnostics for.
  3. Double-click the computer.
  4. In the Overview page, go to the Actions tab.
  5. Click the Create Diagnostic Package button.
From the command line:
  1. Log on to the machine hosting the DSA.
  2. Open the command line.
  3. Navigate to the Deep Security Agent folder.
  4. Run the following command: dsa_control /d
Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1097444
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