Summary
The virus pattern (VSAPI) is having a version rollover from 9.xxx.xx to 10.xxx.xx on June 19, 2013.
To avoid rollver issues (e.g. UI display errors and update failures), apply a specific patch/hotfix on the following products:
- InterScan Web Security Suite (IWSS) 3.1 (English)
- InterScan Web Security Suite (IWSS) 3.1 Linux
- InterScan Web Security Appliance (IWSA) 3.1 SP1
- InterScan Web Security Virtual Appliance (IWSVA) 5.0
- InterScan Web Security Virtual Appliance (IWSVA) 5.1
- InterScan Web Security Virtual Appliance (IWSVA) 5.5
- Control Manager (TMCM) 5.5
- Trend Micro USB Security (TMUSB) 1.3
Details
To fix this issue, do any of the following:
- Make sure that the patch and/or hotfix is installed for the specific product:
Product Name Patch / Hotfix Information IWSS 3.1 (EN) Patch 3 + hotfix 1349 IWSS 3.1 Linux Patch 5 IWSA 3.1 SP1 Patch 3 + hotfix 1292 IWSVA 5.0 Patch 2 IWSVA 5.1 SP1 (EN) Patch 1 + hotfix 1235 IWSVA 5.5 Patch 1 TMCM 5.5 SP1 Patch 1 TMUSB 1.3 Hotfix 1072 - Download the product's latest patch from the download center. This already includes the necessary product hotfixes.
- Upgrade to the latest version.
