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Products that are affected by the virus pattern (VSAPI) rollover (from 9.xxx to 10.xxx)

    • Updated:
    • 1 Feb 2016
    • Product/Version:
    • InterScan Web Security Suite 3.1 Linux
    • InterScan Web Security Suite 3.1 Windows
    • Trend Micro USB Security 1.5
    • Platform:
    • N/A N/A
Summary

The virus pattern (VSAPI) is having a version rollover from 9.xxx.xx to 10.xxx.xx on June 19, 2013.

To avoid rollver issues (e.g. UI display errors and update failures), apply a specific patch/hotfix on the following products:

  • InterScan Web Security Suite (IWSS) 3.1 (English)
  • InterScan Web Security Suite (IWSS) 3.1 Linux
  • InterScan Web Security Appliance (IWSA) 3.1 SP1
  • InterScan Web Security Virtual Appliance (IWSVA) 5.0
  • InterScan Web Security Virtual Appliance (IWSVA) 5.1
  • InterScan Web Security Virtual Appliance (IWSVA) 5.5
  • Control Manager (TMCM) 5.5
  • Trend Micro USB Security (TMUSB) 1.3
Details
Public
To fix this issue, do any of the following:
  • Make sure that the patch and/or hotfix is installed for the specific product:
    Product NamePatch / Hotfix Information
    IWSS 3.1 (EN)Patch 3 + hotfix 1349
    IWSS 3.1 Linux Patch 5
    IWSA 3.1 SP1Patch 3 + hotfix 1292
    IWSVA 5.0Patch 2
    IWSVA 5.1 SP1 (EN)Patch 1 + hotfix 1235
    IWSVA 5.5 Patch 1
    TMCM 5.5 SP1 Patch 1
    TMUSB 1.3Hotfix 1072
  • Download the product's latest patch from the download center. This already includes the necessary product hotfixes.
  • Upgrade to the latest version.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Install; Update
Solution Id:
1097742
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