Resetting the console password in OfficeScan (OSCE)

  • Updated:
    • 13 Jun 2016
  • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
  • Platform:
    • Windows 2003 Enterprise
    • Windows 2008 Enterprise
    • Windows 2012 Enterprise
Summary

Learn how to reset the OSCE management console password.

Details
Public
 
For OfficeScan 10.6 and below, the tool to reset the password is included in the latest patch or service pack (SP). It is highly recommended that you apply it. Download OfficeScan 10.6 SP3.

To reset the password:

  1. Log in to the OSCE server with admin credentials.
  2. Go to this folder: ..\Trend Micro\OfficeScan\PCCSRV\Admin\Utility\OSCEResetPW

    For OfficeScan 10.6, download the tool here.

  3. Run OSCEResetPW.exe.

    osceresetpw.exe

  4. Enter the local admin credential.

    admin credentials

  5. Enter the new password.

    new password

  6. Click Change Password. You'll be notified if the password was changed.

    change password

Premium
Internal
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.