Reset the OfficeScan/Apex One management console password in situations where the password has been lost or the previous administrator has left the company without providing the password to the new staff.
To reset the password:
- Log in to the OfficeScan/Apex One server with admin credentials.
- Go to this folder: ..\PCCSRV\Admin\Utility\OSCEResetPW
- Run OSCEResetPW.exe.
- Enter the local admin credential, and then click Next.
- Enter the new password.
- Click Change Password. You'll be notified if the password was changed.
- Click Exit.