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"...IMSS_SSEINSTANCE is not valid" error message appears in InterScan Messaging Security Suite (IMSS)

    • Updated:
    • 21 Jul 2014
    • Product/Version:
    • InterScan Messaging Security Suite 7.1 Windows
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Standard
Summary
You received the following error message in IMSS:
The configuration of the AdminConnection\TCP protocol in the SQL instance IMSS_SSEINSTANCE is not valid.
Details
Public
This issue happens when there is a change in the SQL database administration used in IMSS.
To resolve the issue, change the value of TcpDynamicPorts to 1433 for SQL communication with the instance using Windows Registry.
Do the following:
  1. Open the Windows Registry Editor (regedit.exe).
    Important: Making incorrect changes to your registry can cause serious system problems. Always back it up before making any changes. Should issues occur with your system, refer to the "Restore the registry" help topic in regedit.exe or regedt32.exe.
  2. Go to the following hive:
    64-bit Windows: [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Microsoft SQL Server\MSSQL.1\MSSQLServer\SuperSocketNetLib\AdminConnection\Tcp]
    32-bit Windows: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\MSSQL.1\MSSQLServer\SuperSocketNetLib\AdminConnection\Tcp]
  3. Change the value for TcpDynamicPorts to"1433".
  4. Change the value for DisplayName to "TCP/IP" (if needed).
Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1098614
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