"...IMSS_SSEINSTANCE is not valid" error message appears in InterScan Messaging Security Suite (IMSS)

- Updated:
- 21 Jul 2014
- Product/Version:
- InterScan Messaging Security Suite 7.1 Windows
- Platform:
- Windows 2003 Enterprise
- Windows 2003 Standard
- Windows 2008 Enterprise
- Windows 2008 Standard

Summary

You received the following error message in IMSS:

The configuration of the AdminConnection\TCP protocol in the SQL instance IMSS_SSEINSTANCE is not valid.

Details

This issue happens when there is a change in the SQL database administration used in IMSS.

To resolve the issue, change the value of TcpDynamicPorts to 1433 for SQL communication with the instance using Windows Registry.

Do the following:

Open the Windows Registry Editor (regedit.exe).
Important: Making incorrect changes to your registry can cause serious system problems. Always back it up before making any changes. Should issues occur with your system, refer to the "Restore the registry" help topic in regedit.exe or regedt32.exe.
Go to the following hive:
64-bit Windows: [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Microsoft SQL Server\MSSQL.1\MSSQLServer\SuperSocketNetLib\AdminConnection\Tcp]

32-bit Windows: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\MSSQL.1\MSSQLServer\SuperSocketNetLib\AdminConnection\Tcp]
Change the value for TcpDynamicPorts to"1433".
Change the value for DisplayName to "TCP/IP" (if needed).

Rating:

Category:

Configure; Troubleshoot

Solution Id:

1098614

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.