- Open Internet Explorer and go to Tools > Manage Add-ons.
- Under Trend Micro, double-click Trend Micro OfficeScan Management Console.
- Click Remove.
- Restart IE and open the OfficeScan web console.
- You will be prompted to install the needed ActiveX components -- install/allow it.
- Verify if the issue has been resolved.
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Create a technical support case if you need further support.
Options are grayed out when selecting a machine on the OfficeScan web console
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