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Options are grayed out when selecting a machine on the OfficeScan web console

    • Updated:
    • 1 Jun 2021
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • OfficeScan 11.0
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Standard

NOTE: You are viewing an archived article because the product(s) tagged is no longer supported or the information mentioned is already outdated.

After doing an upgrade or installing a service pack, if a specific machine/host is selected, most of the options are grayed out in the Client Management section of the OfficeScan web console.
This mostly occurs on Internet Explorer (IE) 8 and 9. 

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