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Setting up Google Apps to work with Hosted Email Security (HES)

    • Updated:
    • 3 Feb 2016
    • Product/Version:
    • Hosted Email Security - Inbound Filtering 1.9.8
    • Hosted Email Security 1.9.8
    • Hosted Email Security 2.0
    • Platform:
    • N/A N/A
Summary

Learn how to configure Google Apps email settings to work with HES.

Details
Public
 
The following steps are for users with an activated domain in HES. If your domain is not yet activated, refer to the following articles to add or activate your domain:

Once your domain is activated you can proceed in setting up the Google Apps mail settings to work with HES.

  1. Configure the email destination in HES to point to Google Apps.
    1. Log in to the HES or HES - Inbound Filtering console.
    2. Go to Administration > Domain Management.
    3. On the Destination Server(s) field, set the email destination to point to Google Apps.

      Managing a domain in HES

  2. Configure the Google Apps email settings.
    1. Log in to the Google Apps domain management portal.
      1. Go to the Google sign-in page.
      2. Enter your administration account email addresses (including username and domain) and password.
    2. Go to the Settings tab and in the Services section select Email.
    3. Navigate to Inbound Gateway and enter the IP addresses of the Trend Micro HES Servers.

      Google email settings

    4. Ensure that the Only let users receive email from the email gateways listed above. All other mail will be rejected. checkbox is ticked.
  3. Point your MX records to HES.

    The MX record or Mail Exchange record is the IP address or domain name that will be receiving your mail. This has to be the first destination of your emails, which in this case will be HES. This address must be configured through your ISP or domain registrar. You can refer to this FAQ link to know what to use your MX record for.

Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1098849
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