The update logs show that clients are downloading updates from the OfficeScan server instead of the Update Agent. Upon checking the Ofcdebug from the client, it shows the following:
2013 10/14 05:05:46 [1584 : 2b5c] (00) (D) [-L-][tmlisten.exe][IsBaseLineSatisfiedServer] Type[0x22000040] BaselineSource/UpdateSource Ver[169216.1170 , 169216.1170] - [cnttmlis_AdvUpdate.cpp(4579)] 2013 10/14 05:05:46 [1584 : 2b5c] (00) (D) [-L-][tmlisten.exe][IsBaseLineSatisfiedServer] Type[0x22000100] BaselineSource/UpdateSource Ver[169216.1170 , 0.0] - [cnttmlis_AdvUpdate.cpp(4579)] 2013 10/14 05:05:46 [1584 : 2b5c] (00) (D) [-L-][tmlisten.exe][IsBaseLineSatisfiedServer] Not matched the baseline component version - [cnttmlis_AdvUpdate.cpp(4584)]
On the OfficeScan server, check the ..\PCCSRV\Download\server.ini file. The file contains the following:
E.22000040=BM_CORE_DRV_32,engine/bmdriver_x32.zip, 2.95.1170, %FileSize_BMdriver_x32%, 2.0.1118
E.22000100=BM_CORE_DRV_64,engine/bmdriver_x64.zip, 2.95.1170, %FileSize_BMdriver_x64%, 2.0.1118
To fix the issue, back up and modify the server.ini file, then change the values of the following:
%FileSize_BMdriver_x32%
%FileSize_BMdriver_x64%
- %FileSize_BMdriver_x32% is the file size in bytes of the PCCSRV\Download\engine\bmdriver_x32.zip file.
- %FileSize_BMdriver_x64% is the file size in bytes of the PCCSRV\Download\engine\bmdriver_x64.zip file.
For example:
E.22000040=BM_CORE_DRV_32,engine/bmdriver_x32.zip, 2.95.1170, 208699, 2.0.1118
E.22000100=BM_CORE_DRV_64,engine/bmdriver_x64.zip, 2.95.1170, 165014, 2.0.1118
