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OS X 10.9 Mavericks compatibility with Trend Micro Security for Mac (TMSM)

    • Updated:
    • 7 Nov 2013
    • Product/Version:
    • Trend Micro Security for Mac 1.5
    • Trend Micro Security for Mac 2.0
    • Platform:
    • Macintosh Mavericks
    • Macintosh Mountain Lion
    • Macintosh Snow Leopard
Summary
Customers encounter issues when upgrading to OS X 10.9 Mavericks while running TMSM 2.0 (Build 1020). The Antivirus module is being disabled for TMSM clients.
Details
Public
Customers who are using TMSM 1.5 SP4 and are already running OS X 10.9 Mavericks should follow this article to avoid compatibility issues when upgrading to TMSM 2.0.
Trend Micro recommends that customers upgrade their TMSM 2.0 clients to TMSM 2.0 Patch 1 (client build 1036) before upgrading to OS X 10.9 Mavericks. TMSM 2.0 Patch 1 can be downloaded here
Customers who have already upgraded to OS X 10.9 Mavericks before applying TMSM 2.0 Patch 1 should reinstall their TMSM clients.
Premium
Internal
Rating:
Category:
Troubleshoot; Deploy; Install
Solution Id:
1099426
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