Files cannot be quarantined by content keyword filtering in PortalProtect 2.1

- Updated:
- 24 Nov 2016
- Product/Version:
- Portalprotect
- Platform:
- Windows 2003 Enterprise
- Windows 2003 Standard
- Windows 2008 Enterprise
- Windows 2008 Standard

Summary

Files cannot be quarantined again by content keyword filtering after you restore them from the quarantine folder in PortalProtect 2.1.

Details

The issue occurs because the restored files are not scanned immediately when you download the files. PortalProtect's real-time scan service depends on Windows SharePoint Virus Scan Engine API. When you restore a quarantined file, the file is trusted and SharePoint Service keeps the virus stamp cache.

When the cache expires after 20 minutes, the file will be quarantined again by PortalProtect real-time scan.

Rating:

Category:

Troubleshoot

Solution Id:

1099454

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