Summary
Installation of the TMSM feature of WFBS in Windows Server 2012 fails. The following error message appears:
Error: An error in the Plug-in Service program occurred. Unable to install Trend Micro Security. An error occurred during the installation of Microsoft SQL Server 2005 Express. Contact your support provider for help in resolving this issue.
Details
Trend Micro Security for Mac (TMSM) is not compatible with Microsoft SQL Server 2005 Express. It only supports a Windows 2012-based SQL 2008 R2 Express SP1 or later.
To address the installation error:
- Download and install the Microsoft® SQL Server® 2008 R2 Express Edition
- Microsoft® SQL Server® 2008 R2 SP1 - Express Edition
- Microsoft® SQL Server® 2008 R2 SP2 - Express Edition
- After installing SQL Server® 2008 R2 Express Edition, install TMSM 1.6 using the WFBS plug-in console.