Deep Security Manager (DSM) shows incorrect platform for virtual machine

- Updated:
- 22 Aug 2017
- Product/Version:
- Deep Security 10.0
- Deep Security 10.1
- Deep Security 9.0
- Deep Security 9.5
- Deep Security 9.6
- Platform:
- VMware vCenter 5.0

Summary

Deep Security Manager displays the incorrect platform information for a virtual machine (VM).

Details

Deep Security Manager will display erroneous information if there are misconfiguration on the vCenter, where it retrieves the VM IP, hostname, and platform information.

To resolve the issue, configure the correct guest OS:

Open the vSphere Client.
Right-click the target virtual machine and click Edit Settings.
Go to Options and then select the guest OS.
Save the changes.

Rating:

Category:

Troubleshoot

Solution Id:

1099809

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