Trend Micro - Securing Your Journey to the Cloud Business
Support
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

"Someone else has already used this key. EX30100001" error message appears when registering in Worry-Free Business Security Services (WFBS-SVC)

    • Updated:
    • 25 Apr 2019
    • Product/Version:
    • Worry-Free Business Security Services 5.7
    • Worry-Free Business Security Services 6.1
    • Worry-Free Business Security Services 6.2
    • Worry-Free Business Security Services 6.3
    • Worry-Free Business Security Services 6.5
    • Worry-Free Business Security Services 6.6
    • Platform:
    • N/A N/A
Summary

When trying to register the Registration Key (RK) or activate the Activation Key (AK) for WFBS-SVC in the Customer Licensing Portal, you get the following error message:

Someone else has already used this key. EX30100001

Details
Public

The error message appears when you attempt to register or activate a RK/AC that is already registered.

If the RK/AC has not been previously registered or activated, contact the Trend Micro Reseller where you purchased the product or the Trend Micro Sales Office to verify the validity of the provided key.

Premium
Internal
Rating:
Category:
Register
Solution Id:
1101579
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles