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"Unable to load data files" appears when encrypting an email in Trend Micro Encryption for Email (TMEE)

    • Updated:
    • 25 Jun 2021
    • Product/Version:
    • Encryption for Email
    • Platform:
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional

NOTE: You are viewing an archived article because the product(s) tagged is no longer supported or the information mentioned is already outdated.

The following error message appears when trying to encrypt an email using TMEE Outlook plug-in:
Unable to load data files - please restart your computer and try again.
If this problem persists please contact Support.
Unable to load data file.

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